A recent helpdesk ticket submitted to a popular roadside assistance company has left technicians scratching their heads—and their manuals—after a driver claimed their car wouldn’t start because it needed “emotional support” rather than fuel.
The ticket, filed under “Vehicle Won’t Start – Urgent,” detailed a rather unconventional diagnosis. Instead of the usual “out of gas” or “battery dead” explanations, the driver wrote, “My car is tired. It’s not about petrol; it’s about feelings. Please advise how to support my vehicle emotionally.”
According to the ticket transcript, the driver reported calmly but earnestly that the car “seems upset since the last trip, acting cold and distant.” The vehicle had apparently refused to start after a particularly stressful encounter with a speed bump perceived as “an emotional betrayal.”
Helpdesk staff initially assumed the ticket had been mistakenly assigned from a customer service line, but upon further investigation, it turned out the driver was serious. The technician responded with standard troubleshooting steps but also included a lighthearted suggestion: “Try gently talking to your car and offering it some positive affirmations.”
The driver replied: “Thanks, I started singing ‘You Are the Wind Beneath My Wheels.’ Still no ignition, but the car looked less gloomy behind the windshield.”
In true tech support fashion, the final advice was grounded in reality, reminding the driver to check the fuel level—turns out the fuel gauge was indeed low. The ticket closed with the note: “Recommend filling tank, then consider playing soothing music and giving your car extra patience. Emotional maintenance may boost driver morale.”
This unusual incident has since gone viral in automotive forums, inspiring memes about “therapy sessions” for cars and a newfound appreciation for the emotional bonds humans form with their vehicles.
While cars may never attend group therapy, one thing is clear: sometimes, all you really need to get moving is a full tank—and maybe a kind word or two.