In a bewildering case that has left helpdesk staff scratching their heads and slightly fearing for their own sanity, a recent support ticket from a Tesla owner has gone viral within the tech support community for all the wrong reasons. The user, who remains anonymous to protect their dignity, reached out with a request that could be described only as a modern automotive mystery: “My Tesla won’t start after I tried refueling it with petrol. Please advise.”
The ticket, logged late last Tuesday, began innocuously enough. The owner reported that their usually flawless electric car had gone silent post-“refueling.” Confused and frustrated, they apparently took their traditional car instincts to the gas station, attempting to fill the Tesla’s charging port with petrol, expecting it to spring to life with the familiar gasoline-pumped punch.
Helpdesk personnel initially thought it might be a simple case of needing to plug the charger in properly or perhaps a software update problem. But as they exchanged emails with the owner, their collective jaw dropped when the user asked, “Should I try putting fuel in the trunk? That’s where the petrol cap used to be.”
The support team tried to gently break the news that Teslas don’t run on petrol, that the “charging port” is for an electric charger, and pouring fuel into it was a bit like trying to eat a sandwich through a car window. Despite their tactful explanations and detailed ‘How to Charge Your Tesla’ guides including infographics and even a YouTube tutorial link, the user’s follow-up inquiry suggested they were pondering if “maybe petrol is just bad for electric cars now.”
Veteran Tesla owners and tech wizards found the ticket an instant classic, describing it as “peak 21st-century confusion” and “the reason our helpdesks exist—to have the patience of a saint and the humor of a stand-up comedian.”
Interestingly, the user’s final note on the ticket was a sincere request for “recommended brands of petrol for electric vehicles” and whether a refill on the petrol would void the Tesla’s warranty.
While the mystery of the petrol-fueled Tesla may never be fully solved, the incident serves as a cautionary tale about the revolutionary—and sometimes bewildering—world of electric vehicles. The helpdesk continues to work with the owner to get the Tesla back on the road, this time hopefully without another canister of petrol in hand. Meanwhile, the internet has declared the ticket a modern legend, proving once again that in a world of tech advancement, confusion will always find a way to hitch a ride.