In a baffling turn of events that has left IT support staff scratching their heads, a local gamer submitted a helpdesk ticket for his gaming console, complaining that it “refused to order groceries” and demanding an urgent software update to enable food delivery features.
The ticket, received by the tech support team at GameTech Solutions on Tuesday afternoon, detailed how the user had been pressing various buttons on his console’s controller expecting it to connect to his favorite food delivery apps. The frustrated message read, “Please add functionality to order pizza and snacks directly from the console interface. Also, fridge temperature control would be a bonus.”
When reached for comment, the user admitted he had mistaken his brand-new console for a smart fridge, explaining, “I heard these things have all the apps now, so I figured why not multitask? Turn on the game, order dinner, and chill out all from one device. Turns out, I can only chill out.”
Tech support replied politely, explaining that while the console excels at gaming and streaming media, it unfortunately lacks refrigeration and food ordering capabilities. The ticket has since been marked “resolved,” but not before the team added a cheeky internal note suggesting they might prototype a fridge-controller for the next-gen console.
Meanwhile, this incident has sparked a minor online debate about whether devices these days are getting too smart — or just confusingly cataloged. One tweet summed up the mood: “I tried to use my toaster as a Wi-Fi router once. Devices really need better labels.”